Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you any refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
There are certain situations where partial/no refunds are granted:
- Products with obvious signs of use or damage by the user
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 3 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your Banking company/provider, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or Whatsapp: 01608157093
Sale items
Only regular priced items may be refunded. Sale items might not be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or Whatsapp: 01608157093
Need help?
Contact us at [email protected] or Whatsapp: 01608157093 for questions related to refunds and returns.